Our Volunteer Program

Our Volunteer Program was developed with you and your busy life in mind.


Our integrative cancer care is made possible by the CMC Volunteers who are the sole providers of the healing treatments as well as all logistical clinic support.  We know that the amount of heart, energy and commitment every CMC Volunteer makes is HUGE. Our program is designed to give our volunteers the proper training and support needed because we want you to have the best volunteer experience possible!

Time Commitment

  • 24 clinic shifts over the course of one year.
  • Shifts are 4 hours long, on a Friday, Saturday or Sunday.
  • There are 2 shifts times to choose from: The AM shift: 9:30am-1:30pm or the PM shift: 1:30pm-5:30pm.
  • We will accept a committment of 12 clinic shifts over the course of one year if requested.


Volunteers are assigned permanent shifts for 12 months once they take the volunteer training and complete a shift request form listing their availability. Volunteers are responsible for notifying the clinic as far in advance as possible for shift cancellations.

Volunteer Trainings

All new volunteers must complete the 1 hour CMC Volunteer Orientation and 2 day CMC Volunteer Training before they begin volunteering on clinic shifts.  This training prepares volunteers to work with our clients, many of whom are seriously ill.

  • Volunteer Orientations are held twice a month. Sign-up in advance is required.
  • Volunteer Trainings are held 4-5 times per year. They take place over the course of one weekend:
    Saturday 9:00am-4:30pm
    Sunday 9:00am-3:30pm

New volunteers may request a “Clinic Shift Orientation”.  This is an opportunity to meet with a current volunteer at the beginning of a shift for 30 minutes before clients arrive. You will be given a tour, have a chance to ask questions, and charting will be reviewed again.  This does not involve client contact, or any observation.


CMC volunteers have access to a wonderful volunteer community of practitioners and women who are committed to social justice.  We provide volunteers ongoing opportunities to network and create community.

Volunteer Appreciation

CMC appreciates its volunteers once a year with a gift and once a year with a Volunteer Appreciation event. The gift is distributed on every shift. The event is dedicated to honoring the volunteers who make it possible to serve our clients.  We gather to share delicious food and to celebrate the contributions of our amazing volunteers.

Secular Setting

CMC is a secular organization.  We ask that volunteers refrain from using religious language while at the clinic, when driving clients, and especially during treatments with clients. Thank you for understanding!


Clinic Shift Structure

Volunteer practitioners have 3 clients per shift, and each appointment lasts 50 minutes.  Some acupuncturists see more clients per shift, using multiple rooms at once. The shift is divided into sections:

  • 30 minutes of prep for chart reading before clients arrive.
  • 30 minutes of group case management and volunteer support time after clients leave, at end of shift.  This 30-minute period is called “Check In”.
  • 3 hours of client time in between.

Clinic Location

  • Volunteers work in our large, centrally located, transportation accessible Oakland clinic.
  • Open on Fridays, Saturdays and Sundays, at 610 16th and Jefferson Street in Downtown Oakland.


Continuing Education

CMC offers continuing education to volunteers, particularly to practitioners in the fields of Traditional Chinese Medicine, Bodywork, Interpretation, and Cultural Competency.  Workshops are offered free of charge as professional development to our committed volunteer body.

Outreach Events

Volunteers are encouraged to help with recruitment by inviting friends and colleagues to consider volunteering. Volunteers are invited to help represent CMC at certain events throughout the year. These may include the fundraising events, offering free treatments at community health fairs, and joining us for community celebrations.

Fragrance Free

We are a fragrance free clinic.  Please do not wear any type of perfume, essential oil or scented products when you are at the clinic. Thank you for understanding!

Online Community

The Charlotte Maxwell Forum an online community and information resource for CMC practitioners. This forum is private and is intended to be a safe place to learn more about our treatment modalities and share information among colleagues. If you would like to participate, please e-mail: hshepherd@charlottemaxwell.org